Rajitha Ranasingh
Rajitha Ranasinghe rajitha@summertown.ae
to"asparkholidays@gmail.com" <asparkholidays@gmail.com>
dateFri, Jun 10, 2011 at 2:16 AM
subjectThank you note from Rajitha - Dubai
hide details Jun 10 (5 days ago)
Dear Jyotsna,
First of I would like to sincerely apologize to you and to the Aspark Crew for nor writing to your for sometime. I agree that it is almost 2 months over from India Trip, but sudden surprises delayed the ‘’Appreciation Note’’ from my side due to the following reasons (not reasoning the delay, but to let you know as I am also feeling embarrassed as I have not wrote to you)
I shifted my apartment and I need to apply for a new internet connection (as now using official internet is not allowed for private usage and been closely monitored)
I was traveling to Abu Dhabi Branch Office from Dubai, basically everyday (which is almost 300 km up & down) and exhausted when return (I made myself up to write and send this though now it is around 1.00 a.m in Dubai)
I had to travel out for some personnel reasons for short period.
OK, now get to the point, I thought it is better to give you a detailed feedback on the tour and I am listing it as follows
Planning and organization of tour and lines of informative communication
I am really pleased and felt that as a family traveling with two small kids, I am with the correct people. You took over the planning and organization of the tour, which turned out to be the correct thing as it was evident when I was traveling in India. Though I traveled through a lengthy period and quite a distance, as a family we were never tired as the planning and our lodging was well organized, considering the nature/distance of the travel. Pre-travel information you have provided was very useful and I have never experienced the prompt answers/feedback we have seen from you, from other tour organizers (as I have travel quite a lot with different tour organizer to different countries). Continuous follow up while we are in India through the driver and the directly calling us on the tour made us so comfortable and felt that we were really looked after. Additionally, special thanks to Mr. Rakesh (M.D. of Aspark) for him to personally welcome us in the Delhi airport at 3.00 a.m. and make the initial set up to start the tour.
Hotels in the Tour
The hotels were fine and welcoming. We especially enjoyed staying in Honeymoon Inn in Manali.
Tour Vehicle and the Driver Mr. Katarchand.
I should give a special thanks to Mr. Katarchand for his very safe driving. As driving is an almost impossible task in India, he took good care of us on the Ten Days we were traveling. I assumed that we have traveled almost 2000 km with-in the tour and I can recommend him as a very safe driver. He was never in a hurry and his experience made us to reach the destinations almost on the planned timing. Additionally his experience made us comfortable when we are traveling through narrow roads in Shimla and Manali. He is always informative and ready to share his knowledge on anything and everything, which we have asked and/or he felt to inform us. He was on time as promised on all the days and never failed on the schedule. He was a lovely “uncle” to my small daughters too. Kindly forward my sincere gratitude to Mr. Katarchand.
The SURPRISE Price for Ten days
The price I got from Aspark was shocking – not in a bad way, but on the good way. I honestly appreciate the price I got from you and the overall service offered to us was above 5 stars. I do under stand my friend Vikram has a done a very good job on behalf of me, to get the best deal and special thanks to Vicky also.
I have posted two cards through the post as a token of appreciation to Aspark and to Mr. Katarchand and please be kind enough to forward the postcard to him.
I have already recommended your services to several colleagues of mine in the school vacation time, they may be visiting Himachal through Aspark.
I am also planning to visit Jaipur or South India in early 2012, but I promised that I will be keeping in touch with Aspark though regular e-mails.
I think I have covered all the aspects and to show you how satisfied I am on your services, I wish Aspark Good Luck and looking forward for future tours with Aspark.
Thank you very much and best regards
Rajitha and family – Dubai 2011-06-10
Rajith Ranasinghe
| 
